At Luxe Furn Hub, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we’re here to help.
1. 30 Day Return Guarantee:
To initiate a return, please contact us at info@furnivogue.com. Please include your order number and the reason for the return in your email. Once your return request is approved, we will provide you with further instructions on how to return the item.
2. Please note the following guidelines for returns:
Items must be returned within 30 days of the delivery date.
Items must be unused, in the same condition as received, and in their original packaging.
Returns will need to be sent to the following address: 24 Riverside Rd, Watford, England WD19 4HX, United Kingdom
Please ensure that the returned items are securely packaged to prevent damage during transit. We recommend using a trackable shipping service for your return.
3. Return Shipping:
For defective products (e.g., incorrect item, damaged by carrier, or manufacturing defect), return shipping is on us. We’ll provide a prepaid shipping label for your convenience.
For customer remorse (e.g., purchased the wrong product, doesn’t fit, or changed mind), return shipping is also free of charge. We believe in making returns as easy as possible for our customers.
4. Restocking Fee:
We do not charge a restocking fee for returns.
5. Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
6. Exchanges:
If you wish to exchange an item for a different size or color, please contact us at info@furnivogue.com to initiate the exchange process. We will assist you in arranging the return of the original item and placing a new order for the desired item.
7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us at info@furnivogue.com immediately with photos of the damage. We will gladly replace the item or issue a refund, including return shipping costs, upon verification of the damage.
8. Contact Us:
If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact us at
Phone number: +44 7893 987609
Email: info@furnivogue.com
Physical address: 24 Riverside Rd, Watford, England WD19 4HX, United Kingdom
Contact Hours: Monday to Friday, 09 AM to 05:00 PM
